ABOUT US

ABOUT US

With more than 20 years of experience in goods manufacturing, TLR Joint Stock Joint Venture Company has set the highest standards for quality and value since establishment. Our experienced staff in the manufacturing industry has guided the  company to manufacture medical equipment meeting the demands of markets requiring the highest quality standards: ISO 9001: 2015, ISO 13485: 2016, EN 14683, FDA, CE, TUV…

Our highly qualified staff work together in the factory, ensuring that each product manufactured in TLR factory meets the specifications and requirements of customers. In order to make sure that we only deliver products with the highest quality, each batch of products is tested after production to see whether they meet the correct standards before delivering them to customers.

TLR is committed to providing customers with guaranteed quality orders which are properly stored and tranported on time, meeting customers’ requirements. These are our efforts to create a competitive advantage. Each step of the manufacturing process is well prepared and closely controlled until completion and customer’s confirmation of satisfaction.

 

VISION

Become the leading company in manufacturing medical equipment and products in Vietnam, meeting international standards.

MISSION
 
• Apply advanced technology. The selection of materials is subject to strict standards with a close process in a clean room.
• Constant improvement of product quality, contributing to community health care.
• Build a professional working environment, encourage employees’ creativity in the company culture of understanding, support and collaboration. 

CORE VALUE
 
• Honesty
• Build customers’ trust and loyalty through reputation and continuous improvement.
• Focus on research and development, technology investment to ensure permanent quality improvement and usefulness of products.

 

OUR CUSTOMER


Focus on quality
Not only do we focus on product quality, we also care about improving customer service quality from the contacting process to exchanging information, ordering, delivering, etc. In order to bring customers a positive experience, each TLR member should comply to the following principles:

Satisfy the needs
Satisfy the needs is a fundamental requirement for a positive customer experience. Customer service quality is demonstrated via maintaining interaction with customers based on key points and customers’ requirements associated with the company’s products.

Prioritise customers
Each order starts with the identification of the customer’s main requirements including schedule, design, cost, quantity, etc. In some cases, it may be necessary to compromise one of them to complete the order. Our staff work hard to understand the requirements, they are very concerned about the order from the very beginning and frequently keep in touch to update on the progress, making sure that these requirements don’t change.

 

FACILITY

 

TLR Venture Joint Stock Company’s factory is located in Lien Phuong Industrial cluster, Thuong Tin District, Hanoi city. This area is quite convenient for traffic between Hanoi city and provinces of the Northern Delta and North Central Region. With an area of 3000 m2, the factory’s construction and modern equipment are in strict accordance with international standards.


 

The factory’s infrastructure is designed and constructed in accordance with the following standards:

  • Fire protection system meets safety standards. 
  • Water supply and drainage system
  • The factory’s interior is designed to meet clean room’s standards from 100.000-1.000 including: disinfection area, laboratory, machine area, materials storage area, packing area, etc. 

OUR TEAM

 

 

Our highly qualified staff work together in the factory, ensuring that each product manufactured in TLR factory meets the specifications and requirements of customers. In order to make sure that we only deliver products with the highest quality, each batch of products is tested after production to see whether they meet the correct standards before delivering them to customers.

 

 

TLR VENTURE JOINT STOCK COMPANY
 
Address: Lien Phuong Industrial Cluster-Thuong Tin- Hanoi
Phone: (024) 3207 9166
Email: contact@tlr.com.vn
Website: www.tlr.com.vn